Client Communications

Mediant helps businesses in wealth management to streamline the creation, generation, delivery, and management of client communications across all channels and all lines of business.

Our modern, scalable technology platform, backed by our subject matter expertise and extensive knowledge of regulated markets, provides the best experience for shareholders, advisors, and operations managers. We reduce complexity and costs, mitigate security and compliance risks, and enhance the client experience with communication that meets their needs and preferences.

Scalable and Proven

Industry-leading technology that’s proven to meet the demands of institutional and large retail brokerages, firms experiencing high growth in advisors and assets under management, and other enterprises handling critical client communications.

Simpler and Lower Cost

Seamless workflows that fully integrate with your technology and data providers, driving efficiency and productivity. Optimization of e-delivery and cost-saving strategies for print production and physical mailings.

Reduced Risk

The confidence of working with an experienced partner that understands security, compliance with regulations, and the value of ISO27001 and SOC 2 Type 2 certification – all backed by service level commitments and a quality guarantee.

Superior Experience

A digital-first approach driving the best client experience, plus a quality experience that goes beyond technology thanks to the skills and knowledge of our highly experienced team of subject matter experts.

Mediant manages client communications for highly regulated industries and critical requirements. Our comprehensive solution takes care of all your current and future needs, while also supporting you with technology and expertise to advance the digital transformation of your communications, improving the client experience and reducing costs.

Proven and Secure Technology

Runs on the MIC platform, proven for its efficiency and intuitive interface
Centralized operational dashboard for the creation, production, delivery tracking, and reporting of all communications across multiple channels
Powerful yet simple data management with SEC 17a4-compliant storage
Unparalleled data security and controls that meet compliance requirements and protect confidential information

Easy Document Creation

Self-service tools to quickly and easily build and manage content, seamlessly integrated with your data resources
Document composition and pre-composed document processing solutions
Consistent branding and messaging in an omni-channel delivery environment

Print and Mail Optimization

Digital full-color printing allowing for extensive branding options and inline inserts
Postal pre-sort/optimization strategies to drive client savings, plus our experience in raising e-delivery rates to reduce costs
White paper factory approach to print channel
Return mail services

Letters Express

Streamline your client communications

Client letters often require frequent updates, diverse formats, and personalized branding. If you struggle with content management or find your current system lacking in oversight, our self-service solution, Letters Express, is here to simplify your process.

Our unique approach combines powerful software with BetaNXT’s expertise in communication fulfillment, empowering you to take direct control of your content with our expert support.

Key Features

Accessible online self-service tool for content creation and management
Standardized letter templates that are easy to create and maintain
Automated workflows for efficient review and approval processes
Seamless omnichannel delivery capabilities
Full compliance with storage and archival requirements
Robust tracking, reporting, and audit features

Let's Talk

How can we be part of your future? Fill out the form to arrange a conversation and tell us.

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