Service Provider Insight

With BetaNXT’s Service Provider Insight, you can bring all the vital elements of your vendor oversight program under one roof. Organize and review third-party audit reports, keep tabs on SLA performance metrics, and gather due diligence questionnaire responses—all from a single, streamlined platform.

View SOC Analysis Results

Pinpoint key auditor opinions, control objectives, exceptions, complementary user entity controls, fourth-party dependencies and complementary subservice organization controls for every service provider.

Manage User Entity Controls

Enhance collaboration by adding comments, linking relevant internal documentation and scheduling follow-ups for each user entity control.

Monitor SLA Performance

Easily monitor all your service providers’ performance with a single dashboard. Consolidate reports and track progress against your custom targets in real time.

Streamline Due Diligence Questionnaires

Configure tailored question sets by category, send them directly to your providers and collect all responses seamlessly within one intuitive platform.

Centralize Documentation

Easily centralize and securely maintain all control reports, questionnaires, and essential documents for up to 100 service providers.

Measure TA Service Quality

Obtain clear insights into how processing, call center, and correspondence operations stack up against our benchmarks, empowering you to drive exceptional performance across every touchpoint.

Effective Oversight of Outsourced Activities

Gain confidence in your third- and fourth-party relationships with active oversight of outsourced operations and verification they consistently meet your organization’s needs and standards.

Simplified Due Diligence Workflows

Eliminate manual due diligence tasks by automating and optimizing your workflows, freeing up time for high-impact, strategic initiatives.

Focused, Time-Saving Reporting

Unlock actionable reports that spotlight your most critical priorities, enabling your team to respond swiftly and boost overall efficiency.

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